FernSouthernClub
Contact Us
Have a question or feedback? We'd love to hear from you. Our team is here to help.
Address
26 Dublin Street, Queenstown 9300, New Zealand
Beautiful South Island location
Phone
+64 22 948 9127
Available during business hours
hello@fernsouthernclub.com
We'll respond to all inquiries
Send us a Message
We respect your privacy. Your information will only be used to respond to your inquiry.
Frequently Asked Questions
How long does it take to get a response?
We aim to respond to all inquiries within 24 hours during business hours. Complex issues may take a bit longer, but we'll keep you updated.
What if I have a technical problem?
Select "Technical Support" when filling out our form. Please include details about the issue, your browser, and any error messages you've seen. This helps us help you faster.
Can I request a new feature or game?
Absolutely! We'd love to hear your ideas. Use the "Feedback & Suggestions" category when contacting us. Your input shapes our roadmap.
Is there a live chat available?
Currently we offer support via email. We're exploring live chat options and will announce them when they're available.